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Returns & Exchanges
What is SVEDA's return and exchange policy?
If you’d like to start a return or exchange, you can do so within 60 days of your purchase using our self-service returns portal—return shipping is on us. For orders placed more than 60 days ago, please reach out to us at [email protected] and we’ll
What should I do if my order arrived damaged or missing products?
If your product arrived damaged, wasn’t delivered, or if you received the wrong item, please contact our customer service team within 30 days of delivery. We’re here to help at [email protected].
How long does it take to receive my refund?
We recommend checking your bank account to confirm whether the refund has been initiated. Please allow 5–7 business days for the reimbursement to appear, depending on your financial institution. If it has been 7 business days, please reach out to us